Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist to assist users with practice management software and enhance client relationships.

Key Responsibilities:

• Provide support to current clients and collect data to understand their needs
• Resolve support inquiries professionally via phone, support tickets, and chat
• Collaborate with team members to ensure client satisfaction and maintain internal documentation

Required Qualifications:

• High School Diploma or GED
• 1 to 3 years of customer service experience
• Highly computer literate