Customer Training Specialist

Job Summary

A company is looking for a Customer Training Specialist to empower customers to leverage their platform effectively.

Key Responsibilities

• Evaluate customer journey and determine effective educational offerings
• Deliver training and webinars to various user levels and monitor training effectiveness
• Collaborate with multiple departments to enhance customer experience and ensure successful product launches

Required Qualifications

• 2+ years of experience in developing and delivering customer training programs, preferably in a SaaS environment
• Strong organizational skills and proficiency in creating diverse learning resources
• Ability to work independently and manage multiple projects simultaneously
• Experience in building internal business relationships and facilitating external conversations
• Fluency in Spanish is a plus