E-Commerce Operations Coordinator

Job Summary

A company is looking for an E-Commerce Operations Coordinator who will enhance customer and brand partner experiences.

Key Responsibilities

• Review and approve product content submitted by partners
• Resolve product categorization issues and escalated customer support inquiries
• Manage partner invoicing, payment adjustments, and perform ongoing analytics of operational metrics

Required Qualifications

• 2-3 years of experience in an operations or similar role
• Prior experience in e-commerce or retail preferred
• Customer service experience is a plus
• Strong analytical skills and proficiency in Excel
• Ability to self-organize and manage multiple priorities in a fast-paced environment