Early Engagement Specialist

Job Summary

A company is looking for an Early Engagement Specialist.

Key Responsibilities

• Guide and support customers during the onboarding process to instill confidence and ensure success
• Make 70+ outbound calls daily to drive early engagement and assist new customers
• Identify high-risk accounts and escalate issues as necessary while adapting to product developments

Required Qualifications

• 1+ years of experience in a client-facing onboarding or support role
• High school diploma or equivalent; Bachelor's degree is a plus
• 6+ months of outbound sales or prospecting experience is a plus