Engineering Support Specialist

Job Summary

A company is looking for an Engineering Support Specialist.

Key Responsibilities

• Manage posting requests to Sales Force Trusted Care for customer downloads, including security bulletins and patches
• Oversee license management of tools, including budgeting and purchasing requests
• Define and enforce policies for the Development Support team while updating relevant documentation

Required Qualifications

• 2+ years of experience in software development support
• Experience in software configuration management
• Strong organizational skills for budgeting and process adherence
• Familiarity with development tools such as Jenkins, BitBucket, Jira, and Confluence
• Understanding of SalesForce and Coupa purchasing tools