Enterprise Network Support Engineer

Job Summary

A company is looking for an Enterprise Network Support Engineer.

Key Responsibilities:

• Deliver technical assistance to enterprise clients via multiple communication channels
• Take ownership of customer inquiries, guiding them from initial request to resolution
• Diagnose and troubleshoot technical issues, proposing solutions as needed

Qualifications:

• Bachelor's degree in a technical field such as Engineering, Computer Science, or IT
• Hands-on experience with networking solutions and concepts
• Familiarity with protocols such as TCP/IP and operating systems like Linux
• Strong analytical and troubleshooting skills
• Adaptability to a fast-paced environment with evolving priorities