Entry- Level On-Call Supervisor

Overview
Huntsville Home Care, Inc. is seeking a reliable, compassionate, and detail-oriented Entry-Level On-Call Supervisor to over see weekend operations. This position plays a vital role in ensuring seamless client care and caregiver support outside of regular business hours. The On-Call Supervisor will respond to incoming calls, fill open caregiver shifts as needed, document all communications in AxisCare, and assist with weekend scheduling.

Key Responsibilities:
• Answer and manage all incoming calls during on-call weekend hours.
• Work any open caregiver shifts that are not able to be filled.
• Document all communications, shift changes, and actions taken in AxisCare accurately and in real-time.
• Coordinate caregiver schedules using AxisCare, ensuring adequate coverage and continuity of care.
• Communicate effectively with caregivers, clients and leadership to resolve urgent issues.
• Follow established protocols and escalate situations as needed to ensure client and caregiver safety.
• Perform other duties as assigned by management to support weekend operations.

Qualifications:
• High school diploma or equivalent required; some college coursework or healthcare-related experience preferred.
• Excellent communication and problem-solving skills.
• Ability to work independently and make sound decisions under pressure.
• Comfortable using scheduling software (experience with AxisCare is a plus, but not required).
• Reliable transportation, auto insurance and valid drivers license.
• Reliable, punctual, and committed to providing exceptional service.
• Must be willing and able to work caregiver shifts as needed.

Schedule:
• Weekend coverage (Friday evening through Monday morning). Specific hours to be discussed during the interview.

Job Type: Part-time

Pay: From $150.00 per week

Benefits:
• Referral program

Schedule:
• Day shift
• Evening shift
• Night shift
• On call
• Overnight shift
• Weekends only

Work Location: Remote