Executive Director of Loyalty

Job Summary

A company is looking for an Executive Director of Loyalty, Product, & Technology.

Key Responsibilities

• Develop and execute the product strategy for MGM Rewards in alignment with business goals
• Lead member acquisition and engagement initiatives using data insights for personalized experiences
• Oversee technology platform selection and management to ensure scalability and innovation

Required Qualifications

• Bachelor's degree in Engineering, Marketing, or related field; Master's preferred
• 12+ years in product management and tech leadership, preferably in hospitality or loyalty programs
• 8+ years in software engineering and architecture
• 2+ years of hands-on experience with Reactor CX and cloud platforms (Azure, AWS, or Google Cloud)
• Deep knowledge of loyalty program strategy, design, and execution