Florida Licensed Customer Service Rep

Job Summary

A company is looking for a Part-Time Customer Service Representative (Remote - Florida).

Key Responsibilities

• Develop a comprehensive understanding of current processes, procedures, and tools associated with the business model
• Manage an assigned caseload while maintaining service delivery, productivity, and quality expectations
• Support the leadership team by identifying issues and participating in process improvement projects

Required Qualifications

• 1+ years of experience in a high-volume or customer-focused setting
• 1+ years of healthcare experience
• High school diploma or GED