Frontline Engineer

Job Summary

A company is looking for a Frontline Engineer to manage incidents and improve operational excellence.

Key Responsibilities

• Perform initial troubleshooting and escalate incidents as necessary
• Lead cross-functional teams during incidents and drive continuous improvement
• Collaborate with Engineering teams to identify durable fixes for major incidents

Required Qualifications

• Bachelor's degree in a technical field or 4 years of equivalent experience
• Intermediate experience in Windows and Linux environments, scripting, or database management
• Intermediate experience with Amazon Web Services and containerization technologies
• Ability to take decisive action under pressure
• Experience in incident management and operational procedures