Healthcare Call Center Representative

Job Summary

A company is looking for a Healthcare Call Center Representative.

Key Responsibilities

• Provide customer service and support to healthcare members
• Coordinate service delivery and resolve issues proactively
• Utilize computer systems to navigate and manage information effectively

Required Qualifications

• High School Diploma or G.E.D
• 1-3 years of call center experience (preferred, but not required)
• Familiarity with basic medical terminology and concepts
• Computer literacy, including proficiency in Excel and Microsoft Word
• Ability to work effectively in a multi-disciplinary team