Healthcare Customer Service Advisor

Job Summary

A company is looking for a Healthcare Customer Service Advisor.

Key Responsibilities

• Resolve and document provider/client requests according to established guidelines
• Respond to inquiries from internal employees, clients, and providers, ensuring exceptional customer service
• Meet established standards for quality, productivity, and service levels consistently

Required Qualifications

• Minimum high school diploma or GED
• At least 1 year of customer service experience
• Previous call center or telephone experience preferred
• Knowledge of medical terminology desired
• Ability to work a flexible schedule to accommodate queues