Healthcare Customer Service Representative

Job Summary

A company is looking for a Healthcare Customer Service Representative - Remote.

Key Responsibilities

• Connect with customers via phone/email/chat/social media to resolve inquiries
• Calmly resolve and de-escalate issues, escalating when necessary
• Track call-related information for auditing and reporting purposes

Required Qualifications

• Ability to work remotely in a virtual team environment
• 6 months of customer service experience preferred
• Must be over 18 years of age
• High School Graduate or GED
• Comfort with desktop computer systems