Healthcare Receptionist – Front Office

This is a remote position.
40 hours a week

Mon-Fri 8 AM- 5 PM California time includes 1h unpaid break
Scope:
• 8 hours per day, 40 hours per week
• Direct patient interaction via phone
• Collaboration with clinical team members
• Independent decision-making within established protocols
• HIPAA compliance responsibility
• Staggered lunch breaks for continuous coverage

Responsibilities:
• Manage patient scheduling and appointment coordination
• Process and verify insurance information
• Upload and maintain patient documentation in practice systems
• Handle incoming patient calls with 99% first-call resolution
• Provide backup support for clinical team
• Build and maintain daily practice schedule
• Process patient intake information accurately
• Coordinate with back office for seamless patient care

Requirements
• Excellent communication skills
• Strong customer service background
• Healthcare or medical practice experience
• Proficiency with medical scheduling systems
• Insurance verification experience
• Knowledge of healthcare administrative procedures
• Ability to work Pacific Time Zone (8:00/8:30 AM – 4:00/5:00 PM)
• Experience with RingCentral phone systems

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Independent Contractor Perks
• HMO Coverage for eligible locations
• Permanent work from home
• Immediate hiring
• Steady freelance job

ZR_22825_JOB