Help Desk Specialist

Job Summary

A company is looking for a Help Desk Specialist.

Key Responsibilities

• Provide technical support for telecommunications equipment and systems
• Manage multiple tasks and projects while meeting deadlines
• Assist customers via phone and email support

Required Qualifications

• 1-2 years of experience in technical support or telecommunications
• General knowledge of telecommunications equipment and vendor capabilities
• Proficient in Microsoft Office applications
• Experience in customer phone and email support is highly desired
• Ability to manage multiple tasks/projects simultaneously