Job Summary
A company is looking for a Call Center Service Representative who is bilingual in Spanish and English.
Key Responsibilities
- Assist customers through inbound phone interactions to provide meaningful solutions
- Enhance customer experiences by sharing knowledge of products and services
- Develop skills in technology, banking, and leadership for career growth
Required Qualifications
- Bilingual in Spanish and English is mandatory
- High school diploma or equivalent is required
- Experience in customer service and problem-solving is preferred
- Knowledge of banking and financial services is a plus
- Proficiency in using various computer software and systems
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