Indiana Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to support customer inquiries and sales in a remote environment.

Key Responsibilities

• Support customer inquiries regarding insurance policies, coverage, and billing issues while offering additional products
• Share expertise on products and services to ensure customers have appropriate insurance coverage
• Assist customers who have recently experienced accidents by setting up new claim reports and demonstrating empathy

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• For sales roles, a Property & Casualty license is required; candidates can obtain it during training
• Ability to multitask and navigate multiple computer systems
• Experience in customer service is preferred
• Must have a designated workspace and high-speed internet for remote work