IT Support Technician

Job Summary

A company is looking for a Client Support Associate IT to provide technical assistance and support clients.

Key Responsibilities:

• Identify, manage, escalate, and resolve technical issues efficiently
• Install and configure software, print drivers, and utilities on workstations and computer networks
• Troubleshoot IT issues including software, hardware, and networking problems

Required Qualifications:

• 1 to 3 years of related work experience or equivalent combination of education and experience
• 1 to 3 years of customer service experience
• Ability to work collaboratively in a team environment
• Willingness to commit to a flexible work schedule