Job Summary
A company is looking for an IT Technician I.
Key Responsibilities
- Provide technical support for desktop computers, laptops, applications, and related technology
- Perform equipment configuration, troubleshooting, and preventative maintenance
- Document issues and interact with IT team members and customers to ensure satisfaction
Required Qualifications
- High school diploma/GED or equivalent working knowledge in a similar role
- Knowledge of desktop and mobile devices, as well as network connectivity
- Familiarity with Microsoft Office O365 applications
- Ability to troubleshoot complex issues and interact with various customer levels
- Willingness to work variable shifts and respond to on-call requests
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