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ITSM Service Reliability Lead

7/9/2025

No location specified

Job Summary

A company is looking for an ITSM Service Reliability Lead.

Key Responsibilities:
  • Ensure change requests are complete, in compliance, thoroughly documented, and tested
  • Collaborate with various teams to ensure smooth implementation of changes
  • Organize and facilitate weekly Change Acceptance Board meetings
Required Qualifications:
  • Experience in IT Service Management practices, particularly in Change and Problem Management
  • Strong technical expertise and process management skills
  • Experience leading Change Control/Acceptance Board meetings
  • Ability to communicate effectively across a global enterprise
  • Familiarity with ITIL best practices

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