Junior Backup/Recovery Engineer

Job Summary

A company is looking for a Backup/Recovery Engineer Junior.

Key Responsibilities

• Assist with daily activities related to the configuration and operation of systems
• Support system optimization and resource utilization
• Perform system capacity analysis and planning

Required Qualifications

• Associate degree
• 1 year of technical experience in IT, including microcomputers and operating systems
• Experience providing daily user support for hardware and software issues
• Ability to respond to user trouble tickets based on established Service-Level Agreements (SLAs)
• Familiarity with common helpdesk software applications