Job Summary
A company is looking for a Junior Analyst to resolve data challenges and support marketing teams.
Key Responsibilities
- Solve complex data challenges by tracing data pipelines and investigating issues
- Engage with customers through Helpdesk and video calls to provide technical support
- Collaborate with cross-functional teams to escalate bugs and enhance product quality
Required Qualifications
- 1+ year of experience in technical support or a similar role
- Proficiency in SQL, including SELECT, filtering, and aggregates; familiarity with window functions is a plus
- Strong customer-first mindset with the ability to communicate technical details empathetically
- Ability to thrive in collaborative, fast-paced environments
- Fluency in English for clear communication with global clients
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