Lead UX Researcher

Job Summary

A company is looking for a Lead UX Researcher to enhance financial services for users in emerging markets.

Key Responsibilities

• Lead end-to-end research initiatives to align with business objectives and deliver impactful recommendations
• Execute diverse research studies to uncover user needs and market trends, utilizing various methodologies
• Translate complex research findings into actionable insights that inform product development and strategy

Required Qualifications

• 5+ years of experience in user research, preferably in fintech or related fields
• Exceptional research skills with proficiency in mixed methods and data triangulation
• Ability to create practical research deliverables, including reports and customer journey maps
• Strong organizational and project management skills