License Management Specialist

Job Summary

A company is looking for a License Management Specialist.

Key Responsibilities

• Process requests for new licenses, evaluations, and issue or extend License Keys
• Conduct records analysis and perform database entry
• Communicate internally and with customers via phone, email, and IM

Required Qualifications

• Proficiency with business software applications, including MS Office; Salesforce experience is a plus
• Ability to learn and interpret processes and policies
• Availability to work US ET hours and support after-hour customer requests
• Commitment to core values of empathy, trust, love, and humanity