Job Summary
A company is looking for a Behavioral Health Care Navigator.
Key Responsibilities
- Support individuals with mental health conditions and substance use disorders through virtual engagement
- Navigate individuals to appropriate behavioral health and primary care services, including scheduling and follow-up
- Collaborate with the clinical team on care issues and participate in case reviews
Required Qualifications
- Hold a Registered Nurse license or Clinical Social Work license
- 3+ years of experience working for a health plan or at-risk provider
- 2+ years of experience in care coordination or case management
- 2+ years of contact center experience with patient outreach and engagement
- Demonstrated experience working with individuals facing complex chronic needs or mental health conditions
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