Loan Servicing Specialist

Job Summary

A company is looking for a Loan Servicing Specialist.

Key Responsibilities

• Become a subject matter expert on day-to-day queue work
• Effectively solve customer inquiries via email using a CRM tool
• Maintain or exceed established service level agreements for timely resolution of transactions

Required Qualifications

• Understanding of financial and banking compliance policies
• Experience in direct customer-facing roles
• Ability to work in a remote or distributed work environment
• Interest in collaborating cross-functionally with teams and partners
• Willingness to participate in ongoing training for BSA/AML duties