Maine Licensed Call Center Representative

Job Summary

A company is looking for a Call Center Representative to support customer needs in a remote environment.

Key Responsibilities

• Assist customers with inquiries regarding insurance policies, coverage, and billing issues
• Promote and sell additional products and services to customers based on their needs
• Provide empathetic support to customers involved in accidents while setting up claim reports

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Property & Casualty license required for sales roles, with training provided for unlicensed candidates
• Ability to multitask and navigate multiple computer systems
• Experience in a customer service environment
• Willingness to work full-time, including evenings and weekends