Job Summary
A company is looking for a Managed Care Coordinator I.
Key Responsibilities
- Review service requests for completeness and collect necessary clinical and non-clinical data
- Prepare and document cases for clinical review, coordinating with members and providers
- Assist members with provider access, problem resolution, and preventive health education
Required Qualifications
- High School Diploma/GED required
- 1-2 years of experience in customer service or a medical support role preferred
- Knowledge of medical terminology is required; Medicaid CM knowledge preferred
- Understanding of managed care principles is preferred
- Ability to use personal computers and relevant software is preferred
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