Medicare Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Medicare - PST or EST.

Key Responsibilities

• Respond to inquiries from Medicare Advantage members via calls, online messages, and written correspondence
• Deliver empathetic and personalized service to Medicare members
• Navigate multiple systems to resolve complex issues efficiently

Required Qualifications

• 1+ years of customer service experience
• 1+ years of experience in health insurance or a related field
• High School Diploma or equivalent