Microsoft Support Administrator

Job Summary

A company is looking for a Microsoft Support Administrator to provide Level 2 support for client environments.

Key Responsibilities:

• Provide technical support for Microsoft products including Azure, Windows, and Microsoft 365
• Administer and troubleshoot Microsoft 365 user accounts and manage Exchange Online
• Respond to support tickets and collaborate with engineers to resolve complex issues

Required Qualifications:

• Bachelor's degree in computer science or information technology, or relevant NOC experience
• 2+ years of Microsoft Administration experience
• Strong knowledge of Microsoft 365 admin center and Exchange Online
• Experience with Windows Server, Active Directory, and Group Policy
• Microsoft 365 Certified: Modern Desktop Administrator Associate and Azure Fundamentals: AZ-900 certifications