Job Summary
A company is looking for a Clinical Quality LPN, remote in Mountain or Pacific Time Zones.
Key Responsibilities
- Conduct high volume outbound calls to assist members with health status evaluations and medication compliance
- Answer inbound calls and assist members with their inquiries while documenting accurate information
- Identify patients with missing measures and work to close those measures through education and appointment setting
Required Qualifications
- Current, unrestricted LVN/LPN license
- 3+ years of clinical experience as an LVN or LPN
- 3+ years of experience in the health industry or a large complex organization
- Intermediate proficiency with MS Excel, Word, and PowerPoint
- Intermediate proficiency with Point
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