Job Summary
A company is looking for a Certified Pharmacy Technician - Remote US.
Key Responsibilities
- Answers customer inquiries and forwards calls to appropriate personnel
- Processes requests, updates account history, and ensures data integrity
- Reviews and recommends modifications to procedures for efficient transaction processing
Required Qualifications
- High school diploma or G.E.D
- Four or more years of customer service or telephone experience
- Experience with organizational functions and personnel
- Proficient in using fax machines, computer software, and telephone technology
- Experience with help desk software
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