Network Assurance Technician

Job Summary

A company is looking for a Network Assurance Technician to maintain network stability and performance.

Key Responsibilities

• Monitor and assess network health across various technologies supporting services for customers
• Execute troubleshooting procedures to isolate faults and restore services
• Manage network-impacting events, ensuring timely communication and accurate documentation

Required Qualifications

• Associate degree in Information Technology, Networking, Telecommunications, or related field; high school diploma required
• 1-3 years of experience in a Network Operations Center or similar technical operations environment
• Prior Tier 1 or equivalent experience with technical troubleshooting and incident management
• Preferred certifications include CompTIA Network+, Cisco CCNA, and ITIL Foundation
• Availability to work Tuesday - Saturday from 10pm-6:30am CST