Job Summary
A company is looking for a Call Center Service Representative who is bilingual in Spanish and English for a remote position.
Key Responsibilities
- Assist customers through inbound phone interactions, ensuring they feel valued
- Provide meaningful solutions and share knowledge of products and services
- Build relationships with customers and develop skills in technology and banking
Required Qualifications
- MUST BE BILINGUAL IN SPANISH AND ENGLISH
- High School diploma or equivalent
- Experience in customer service and problem-solving
- Knowledge of banking and financial services is a plus
- Ability to navigate multiple computer systems and strong keyboarding skills
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