Job Summary
A company is looking for a NOC Technician I.
Key Responsibilities
- Provide 24x7 monitoring of network components and respond to alarm conditions
- Identify, troubleshoot, and resolve network-related issues using monitoring tools
- Open trouble tickets and follow up on customer/network issues as per procedures
Required Qualifications
- High level of initiative and resourcefulness
- Excellent organizational skills with the ability to multi-task
- Proven documentation skills with accuracy
- Superior customer service skills
- Adaptability and flexibility in a dynamic environment
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