Onboarding Specialist

Job Summary

A company is looking for an Onboarding Specialist to oversee the operational health of services and onboarding for customers.

Key Responsibilities

• Manage customer onboarding processes, including requirements gathering, account setup, and project timelines
• Consult with customers to enhance software utilization and improve process efficiencies
• Host training sessions and maintain communication with customers throughout the project lifecycle

Required Qualifications

• Bachelor's degree in business, marketing, project management, or similar (preferred)
• 2+ years of experience in Project Management or a similar customer success onboarding role (required)
• Certificate in Project Management (PMP) (preferred)
• Proficiency in Excel (required)
• Experience with tools like FoodLogiQ, Salesforce, and JIRA (preferred)