Onboarding Specialist

Job Summary

A company is looking for a Junior Onboarding Specialist to join their Account Management team.

Key Responsibilities

• Assist customers with installation of products and services
• Perform troubleshooting for all products and services as needed
• Schedule appointments with offices to maintain a timely onboarding cycle

Required Qualifications

• 1-2 years of implementation, customer support, or tech support experience
• Experience in the dental industry strongly preferred
• Ability to work in a fast-paced environment and manage multiple tasks
• Intermediate computer skills, including working with browsers and spreadsheets
• Demonstrated ability to provide excellent customer service