Operations Manager

Job Summary

A company is looking for an Operations Manager to join their team.

Key Responsibilities

• Develop operational strategies aligned with the company's purpose
• Create systems that embody company values in daily support operations
• Transform customer feedback into actionable insights for improvement

Required Qualifications

• Bachelor's degree in business administration or related field
• 3+ years of progressive operations experience
• 2+ years in customer service environments
• Experience with support platforms such as Zendesk and Salesforce
• Leadership abilities that inspire team engagement