Outbound Call Center Representative

Job Summary

A company is looking for an Outbound Call Center Representative (Remote).

Key Responsibilities

• Make an average of 50 outbound calls per hour to schedule healthcare evaluations
• Follow scripts and ensure members understand terms while responding to rebuttals professionally
• Meet daily productivity goals and monitor performance results using designated reporting systems

Required Qualifications

• High School Diploma or equivalent preferred
• 1+ year of call center experience or 2+ years of general work experience required
• Previous experience in a metrics-driven outbound call center environment preferred
• Strong computer skills and ability to use multiple systems simultaneously
• Ability to adhere to a fixed daily schedule