Outbound Customer Service Representative

Job Summary

A company is looking for an Outbound Customer Service Representative (Remote).

Key Responsibilities:

• Learn and deliver scripted dialogue to schedule attorneys for hearings
• Quickly understand business operations and make frequent calls while maintaining customer support standards
• Meet or exceed specific goals and participate in daily team meetings

Qualifications:

• Solutions-focused mindset with problem identification and resolution skills
• Technical savviness
• Strong analytical capabilities to transform data into insights
• Ability to thrive in a fast-paced and innovative environment
• Proficiency in reading, writing, and speaking English