Patient Communications Specialist

Job Summary

A company is looking for a Patient Communications Representative (Self-Pay).

Key Responsibilities

• Communicate with patients regarding the repayment of their medical debt and establish payment arrangements
• Achieve assigned goals related to resolutions, call quality, and productivity standards
• Perform account research and maintain accurate documentation of all patient interactions

Required Qualifications

• High School diploma or equivalent
• Minimum of six months' experience in a call center environment preferred
• PC experience in a Windows environment
• Basic keyboarding skills and previous sales or customer service experience
• Ability to work flexible hours as required