Pennsylvania Scheduling Specialist

Job Summary

A company is looking for a Scheduling Specialist I to manage patient appointment scheduling and related tasks.

Key Responsibilities

• Complete appointment scheduling, cancellations, and confirmations by aligning patient preferences with physician-specific guidelines
• Collect and maintain accurate patient registration and insurance information to ensure timely payment for services
• Process multi-channel messages related to patient and physician requests while achieving contact center quality and service goals

Required Qualifications

• High School Diploma or Equivalent (GED) is required
• Minimum of 1 year of related work experience is required
• Familiarity with medical terminology is preferred
• Proficiency in computer navigation and multitasking across programs and monitors is required
• Ability to work in a team-oriented environment and assist with training new hires