Performance Analyst

Job Summary

A company is looking for a Performance Analyst to assist with performance optimization and reporting in the AMER region.

Key Responsibilities:

• Develop, track, and report monthly operating metrics and KPIs for regional performance evaluation
• Present complex performance metrics and insights to senior leadership through compelling data storytelling
• Drive performance excellence across the organization, ensuring service delivery teams meet business-critical requirements and performance standards

Qualifications:

• Bachelor's degree in Business, Finance, Analytics, Economics, or related field
• 2-4 years of experience in data analysis, business intelligence, or similar role
• Strong analytical skills with proficiency in Excel and data visualization tools
• Knowledge of performance metrics and indicators preferred