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Plan Advisor Representative

7/9/2025

N/A

Job Summary

A company is looking for a Plan Advisor Representative - National Remote.

Key Responsibilities:
  • Provide exceptional customer service by resolving inquiries related to benefits, eligibility, claims, and financial accounts
  • Research and resolve complex issues across multiple databases, ensuring timely follow-up with members
  • Educate members on health incentives and assist with appointment scheduling with care providers


Required Qualifications:
  • High School Diploma/GED or 10+ years of equivalent work experience
  • Must be 18 years of age or older
  • 1+ years of customer service experience in an office or professional setting
  • Ability to participate in training classes and demonstrate understanding of the material
  • Flexibility to work full-time, 8-hour shifts during normal business hours

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