Platform Coach

Job Summary

A company is looking for a Platform Coach to deliver coaching sessions and training to nonprofits.

Key Responsibilities

• Deliver group training sessions and webinars on product knowledge and fundraising best practices
• Manage a portfolio of nonprofits, assisting them in maximizing their use of the platform
• Collaborate with Customer Success to ensure high customer satisfaction and retention rates

Required Qualifications

• 1+ years of professional experience in facilitation, training, and development
• Experience in managing customer relationships
• Advanced knowledge of coaching processes and techniques
• Experience in creating and delivering enablement programs using various technologies
• Ability to meet goals and maintain high KPIs while achieving professional development objectives