Pre-Licensed Customer Service Agent

Job Summary

A company is looking for a Pre-Licensed Customer Service Representative - Remote.

Key Responsibilities

• Resolve complex consumer issues and advise first level representatives on high level issues
• Assist policy holders with billing questions and concerns
• Provide support to policy holders with any policy changes requested

Required Qualifications

• 6 months customer service experience minimum
• Over 18 years of age
• High School Graduate or GED
• Comfort with desktop computer systems
• Availability to work various shifts