Product Support Specialist

Job Summary

A company is looking for a Product Support Specialist to provide in-depth knowledge and support to various internal product and sales teams.

Key Responsibilities:

• Collaborate with the Product Support team to review and resolve customer/sales requests
• Resolve intermediate to difficult problems and report product issues/concerns
• Provide administrative support and respond to sales representative questions as needed

Required Qualifications:

• High school diploma or equivalent
• At least 1 year of customer service experience
• Intermediate level skill in Microsoft Excel
• Bachelor's degree preferred
• Previous healthcare experience preferred