Job Summary
A company is looking for a Program Support Specialist.
Key Responsibilities
- Recover no contacts and disenrollment, complete Patient-Reported Outcome Measures (PROMS), and schedule coaching sessions
- Conduct outreach to address HEDIS-related gaps and collaborate with coaches and quality specialists
- Analyze program performance data and contribute to quality improvement initiatives
Required Qualifications
- Bachelor's degree required; RN, LPN, or Nationally Certified Coach preferred
- 3+ years of experience in health, wellness, or community health settings required
- Equivalent education and/or experience may be considered in lieu of a degree
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