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Project Manager for Member Services

7/11/2025

Remote

Job Summary

A company is looking for a Member Services Project Manager who will manage complex strategic projects related to Member Services operations.

Key Responsibilities
  • Oversee portfolio management across departmental annual roadmap initiatives
  • Coordinate activities and deliverables among internal and external business functions
  • Communicate project statuses, surface issues and risks, and track project effectiveness
Required Qualifications
  • Bachelor's degree or equivalent in a related discipline
  • 3+ years of project management experience with complex projects in product development or contact center operations
  • Experience with project management tools
  • Excellent knowledge of Microsoft Office suite
  • Preferred knowledge of contact center operations and wellness program administration

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