Job Summary
A company is looking for an Implementation Manager to guide customers through the launch of their newly purchased products.
Key Responsibilities
- Implement technology solutions and assist with initial platform configurations and launches
- Lead implementation meetings with customers and stakeholders
- Provide training and mentorship to junior team members and support team-wide strategies
Required Qualifications
- 5+ years of experience in the public safety industry or similar implementation experience
- Proficient in Microsoft Office suite and CRM software
- Ability to present ideas confidently to clients and executives
- Strong work ethic and ability to work independently in a self-managed environment
- Excellent organizational and time management skills
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